Cancellation Policy: At Lash & Brow Design Co., we know things happen. However, in order to ensure that we can accommodate all of our Guests, our cancellation policy is as follows.
· If any appointment is cancelled within 24 hours, half of the service price will be charged
· If any appointment is cancelled the day of or there is a "no call no show", the full service price will be charged
· If a permanent makeup appointment is cancelled within 72 hours, we will keep the deposit and require a new deposit to book a future appointment
· If the complimentary 6-8 week permanent makeup touch up is cancelled within 72 hours, the complimentary touch up will no longer be redeemable and a full touch up will need to be purchased if desired
· If the complimentary 6-8 week touch up is not booked within 8 weeks, it will be lost and another touch up will need to be purchased if desired
Late Policy: Lash & Brow Design Co. is committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve with lashes as full as they can be, we ask that you reschedule your appointment for another day or with another available stylist. At which time this would be considered a cancellation the day of the service. Please see our cancellation policy above.