At Lash & Brow Design Co, we respect your privacy and understand how important it is to protect your personal information. We believe that our clients should know how we use the information provided to us through our website. The following privacy policy will detail all the ways we collect information about you and how it is used.
Contact

If you have questions, concerns or want more information regarding our privacy practices, please contact us by email at info@lashandbrowdesignco.com or by mail at the following address:

Lash and Brow Design Co, 301 East Carmel Drive Suite A200
Carmel, IN 46032
Collecting Personal Information

When you visit our website, we collect information about the device you are using, how you interact with the site, as well as information needed to process any purchases made on the website. Additional information may be collected if you contact us for customer support or other inquiries.
Sharing Personal Information

We share Personal Information with service providers that aids us in providing our services to you. We use Meevo to book appointments and as a payment system.
Using Personal Information

We use your personal information to provide our services which include: offering products, payment processing, and contacting you about new products, services and offers.
Retention

When you place an order or book an appointment through this site, we will retain your Personal Information for our records until such time that you request to have this information deleted. More information on right of erasure is listed below in the "Your Rights" section.
Text Marketing and Notifications

By subscribing to text notifications from Lash and Brow Design Co., you consent to receive automated recurring marketing messages and appointment reminders to the phone number provided. Consent to receive these messages is not a condition of purchase. Standard message and data rate may apply. You may unsubscribe from receiving text messages at any time. For more information contact info@lashandbrowdesignco.com.

Person Information Used for Text Marketing

To deliver text messages, we collect:

   Your Phone Number: So we can send text message notifications regarding your interest in our products and services.

   Appointment Information: To send reminders about hair maintenance or promotional offers.

Third-Party Service Providers

We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaign. These service providers are prohibited from using your personal information for any purposes other than enabling Lash and Brow Design Co' text messaging service.
Policy Changes

Lash and Brow Design Co may update this text marketing policy periodically. Any changes to this policy will be posted on this page with an updated “last modified” date at the document’s beginning. If we make any significant changes to how we treat our customer’s personal information, we will notify you through a notice on the website or through other appropriate communication channels.


If you have any questions about this Text Marketing and Notification section or other aspects of our Privacy Policy, please contact us at info@lashandbrowdesignco.com.
Your rights
GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
 
Last Updated: 12/2/2024

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